Subscriptions and Tier Offerings

 

Only "Admin" role users can access this page or feature.

You can view your subscription details in the Billing tab of the Administration page.

Cascade has several tiers that offer various features, including Planning, Essentials, and Enterprise. We offer a 14-day trial period that allows you to explore all the features available in the paid tier. Once the trial period is over or you exceed the allowed number of users/functionalities, you can upgrade to keep working on our platform.

How do I upgrade?

Feel free to reach out to Cascade Support for more details on upgrading. You can also start a conversation with one of our support specialists via the chat bot.

Cascade has several different tiers, each designed to support teams according to their scale and goals. 

See Cascade Pricing for up-to-date information on tier offerings.

 

 

Planning

Essentials

Enterprise

Users

2 Users included

Unlimited user seats including "view-only" users

Unlimited user seats including "view-only" users

Permissions

No

Yes

Yes

Plans

Up to 4 plans

Unlimited

Unlimited

Timeline view

No

Yes

Yes

Alignment map - plans

Yes

Yes

Yes

Relationships

No

Advanced - Contributor and other secondary relationships like blockers, dependencies, etc., between all entities.

Advanced - Contributor and other secondary relationships like blockers, dependencies, etc., between all entities.

Alignment map - objectives

No

Yes

Yes

Risks

No

Yes

Yes

Dashboards

No

Unlimited

Unlimited

Custom charts

No

Yes

Yes

Reports

2 reports with 2 tables up to 5 table columns, and 1 pie-chart

Unlimited

Unlimited

Integrations

No

Native(Excel, Google sheet, Snowflake) and for Custom Integrations contact support.

Native(Excel, Google sheet, Snowflake) and for Custom Integrations contact support.

Private Plans

No

Yes

Yes

Custom fields

No

Yes

Yes

Strategy Frameworks

No

All frameworks including OKR, Balanced Scorecard, Hoshin Kanri.

All frameworks including OKR, Balanced Scorecard, Hoshin Kanri.

Basic Strategy Model Customization (Providing alias or customizing the name of the strategy model components)

No

Yes

Yes

Advanced Strategy Model Customization (Customizing the name as well as defining types for strategy model components)

No

Yes

Yes

SSO

No

Enterprise SSO connections (SAML and other identifier providers)

Please contact us for set-up.

Enterprise SSO connections (SAML and other identifier providers)

Please contact us for set-up.

Support

Email Only

Designated Customer Success Manager, and 24*7 chat support

Designated Customer Success Manager, and 24*7 chat support

Strategy Advisory

No

Basic

Designated Strategy Execution Directors, customized strategy execution workshops and advisory on strategy execution.

While the Planning tier is ideal for small businesses or teams that need a great platform to help them execute their strategy, the Essentials and Enterprise tier is built for larger organizations. It comes with unlimited users, plans, reports, and dashboards, advanced integrations, SSO, and a dedicated Customer Success Manager. Please click Contact Us to talk to any of our experienced Customer Experience representatives to learn more.

What happens once the trial period is over?

After your trial period is over or if you're downgrading from paid to free, you'll still have all the data in your workspace, but you'll not be able to enjoy any of the paid tier benefits. All your data that you saved in the trial period will be safe with us, and once you upgrade to the paid tier, you'll be able to view and access all that.

  • If you renamed parts of your strategy model (objectives as outcomes, actions as tasks, etc.), once the trial period is over or when you downgrade, it'll revert back to Cascade's original strategy model. If you upgrade, the names will be reverted to how you renamed them earlier.

  • Or, if you've added risks, once you downgrade, while you'll still be able to see them, you'll not be able to edit or manage them.

    • However, the existing users would still have the same access according to their roles.

      With regard to users, if you have added more than five users, once your trial is over, you'll not be able to add any new users unless you delete the existing users, and the users in the workspace are less than three.

  • With reports. However, you can delete the existing reports to add new ones, but just remember that you can only have two reports with just two tables. Though you'll be able to see all the table columns that're available, you'll not be allowed to choose more than five.

  • Note that the data in the existing reports and dashboards will sync and be up-to-date, though you'll not be able to interact with them beyond the two recently added dashboards and reports.