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Integrate Microsoft Teams with Cascade

You no longer need to switch between apps or browsers! The embedded version of the Cascade app for Microsoft Teams gives you full access to the Cascade platform's capabilities right from within Teams.

How to integrate Microsoft Teams with Cascade?

Installation Instructions:

  1. Open Microsoft Teams and click on the 'Apps' icon.

  2. Search for 'Cascade' and choose the app named Cascade Strategy New (this is the version highlighted in the screenshot).

  3. Click Add to download and access the fully embedded view of the Cascade platform within your Teams application.

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Do not select "Cascade Strategy Classic", as it's used to connect to the Classic Experience of Cascade.

Finalizing the Connection

  1. Click Access Cascade to establish the connection, and then log in using your Cascade credentials.

  2. Get automatically routed to your Cascade Home page

  3. Upon successful integration, the Cascade app will be pinned to the left navigation pane in Teams.

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FAQs

Will the Teams app be in sync with any changes to the platform?

Yes, since this is an embedded view of your actual workspace itself.

How to uninstall Cascade app from MS Teams?

Right-click on the Cascade app from the left navigation pane, and click Uninstall.

MS20TeamsRight20click-1

You can click Pin to pin the app to the left pane, and Pop out app to open Cascade app in a separate window. 

Why can't I see the Cascade app for Microsoft Teams, or any apps on Teams?

Your Microsoft Administrator needs to approve and grant access to the application. Your admin will need to allow either specific users or all users to be able to install and use the integration.

Can Cascade send notifications directly to my Microsoft Teams channel?

Currently, notifications are delivered in-app and via email to the user. Direct notification functionality to Teams may be added in a future update.

Can I install Cascade for Teams for all users in my organization?

Yes. If you are an admin in Microsoft Teams, you can pre-install the Cascade app for all users. You also can install Cascade for just a segment of users inside Microsoft Teams.

  1. Go to https://admin.teams.microsoft.com/ and log in with your ID and password.

  2. Go to Teams apps > Set up policies from the left navigation pane.

  3. Select the appropriate user group policy for your application. If you would like to pre-install Cascade for all users, select Global (Org-wide default).

  4. Select the Add apps button and add Cascade from the sidebar.

You have successfully installed Cascade for all Teams users in your organization. Your users can now see and use the Cascade app when they log in to Microsoft Teams.