What are the System Requirements?
  • 19 May 2023
  • 1 Minute to read
  • Contributors

What are the System Requirements?

Article Summary

The Cascade application is built and tested to work in the following web browsers.

  • Google Chrome (on latest stable releases of Windows 10 and OSX)
  • Firefox (on latest stable releases of Windows 10)
  • Safari (on latest stable release of OS X)
Note: For all browsers, the following settings must be enabled: TLS 1.2 and JavaScript must be supported/enabled.

It may work in other browsers but these are not officially supported.

If you find any issues in any of our supported browsers, please let us know by reaching us in the live chat.

If you see any performance issues like slowness, or data not refreshing, you can do the following:
  • check your internet connectivity
  • do a hard refresh (press the "refresh" button in the browser)
  • clear cache.
And if the issue still persists, you can reach out to us!

You can access our application from a smartphone (be it Android or iPhone) or tablet running on an up-to-date web browser. See How to Install Cascade as a Progressive Web App. However, we recommend using Cascade on desktop instead of mobile while we continue to make Cascade more mobile friendly. Ultimately, we think strategy should be in your pocket wherever you go, and we are still fine tuning the mobile experience!

The platform will be hosted in these countries at the time of implementation:

  • USA
  • UK
  • Germany
  • Canada

If you're an Enterprise customer, and would require hosting in a different country, please reach out to us, and we'll work on it!


Can I enable SSO authentication?

Yes, SSO authentication is enabled via assisted setup only. Please reach out to the Account Executive or the Customer Success Manager for further details!

Does the platform support two-factor (2fa) or multi-factor (mfa) authentication?

Yes! Admins can enable MFA or 2FA in the workspace, and once enabled, it'll be active for all users in that workspace. See Multi-Factor Authentication for details!

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